Apple | Mac



Support and consultation for Mac computer users


Support for all Mac users in the following fields:

  • Support and consultation on buying computers, peripherals and software.
  • Installing operating systems and software.
  • File backup and recovery
  • Assistance in solving software and hardware issues.



Opening a support ticket

Contacting technical support is done via a computerized system that efficiently and transparently directs that ticket to the relevant support division. 

The submitter of the ticket can track the ticket’s status. Notes can also be added during the process, and a survey can be filled out after the ticket has been closed to rate the service.

To open a ticket, enter the support ticket portal.


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